The technical work your team should not have to do.
System configuration, integrations, new device setup, and software engineering for clinics. We handle the technical layer so your team can focus on patients.
Remote-first. Same-day response for critical issues. No retainer required.
Same-day
Response for critical issues
All platforms
Cliniko, Jane App & more
UK & US
Remote-first delivery
£0 retainer
No minimum commitment
What we cover
Technical services built for clinics.
Practice Management System Configuration
Setting up and configuring Cliniko, Jane App, PracticeHub, and Zoneee for new clinics or new locations. User roles, permissions, appointment types, treatment categories, automated workflows, and system preferences configured correctly from the start.
System Integrations
Connecting your practice management system to your CRM, your email platform, your payment gateway, your patient communication tools, and any other software your clinic relies on. We build the connections, test them, and make sure data flows correctly between systems.
New Device and Hardware Setup
New laptops, desktops, tablets, or reception hardware configured and ready to use. Software installed, accounts connected, security settings applied. Handed over to your team ready to go on day one.
Staff System Onboarding
New team member joining? We set them up across every platform your clinic uses with the right access levels for their role. Leaver? We remove access cleanly and securely across all systems. No loose ends.
Remote Troubleshooting and Fixes
When something breaks and your team cannot fix it, we step in remotely. Software errors, integration failures, access issues, configuration problems. Fast response, clear communication, and a fix that actually holds.
Clinic Software Audits
Not sure if your systems are set up correctly or whether you are getting the most out of the platforms you pay for? We audit your current setup, identify gaps and inefficiencies, and give you a clear picture of what needs attention.
Who this is for
Clinics that are ready to fix the foundations.
- Opening a new location and need everything set up correctly from day one
- Onboarding new staff regularly and losing time to manual setup processes
- Running on systems that were never properly configured and have accumulated workarounds
- Expanding their tech stack and need integrations built between platforms
- Dealing with recurring technical issues that nobody has properly resolved
How we work
Remote-first. Fast and reliable.
Most clinic engineering work can be handled remotely without the cost and delay of an on-site visit. We connect securely to your systems, carry out the work, and hand back a clear summary of everything that was done.
For work that genuinely requires a physical presence, we coordinate on-site visits in the UK. US clinics are handled fully remotely.
Get started
Part of the Assist Support suite.
This service is one part of what we offer. If your clinic also needs help elsewhere, we handle everything under one roof. One team. No retainers.
Engineering services work best as part of a fully supported tech stack. We cover everything from ongoing IT support to website development.